Who are we?

Our web site is: https://invocation.ca/

OUR USE OF PERSONAL CLIENT DATA

Comments

When you leave a comment on our Web site, in the form of comment, your IP address and the user agent of your browser are collected to help us in the detection of the unwanted comments and spam.

An anonymous chain created from your e-mailer address of (also called hash) can be sent to the Gravatar service to verify if you use this last one. The clauses of confidentiality of the Gravatar service are available here: https://automattic.com/privacy/ . After validation of your comment, your profile and pic will be visible publicly in your quoted comment.

Cookies

If you write a comment on our web site, it will be suggested you register your name, e-mail and Web site in a cookie. This is for your comfort so you don’t have to type this information if you make another comment later. These cookies expire at the end of one year.

If you have an account and connect on our web site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain specifics and will be automatically deleted by your browser.

When you connect, certain number of cookies are created to register your connection information and your screen preferences. The life cycle of a connection cookie is two days that of screen preferences is one year. If you click « remember me », your connection cookie will be kept for two weeks. If you disconnect from your account, the connection cookie will be deleted.

By modifying or publishing an article, another cookie will be registered in your browser. This cookie includes no personal data. It indicates the primary index of the article that you have just modified. It expires at the end of day.

Contents from other sites

The contents of our web site can include integrated contents (for example videos, images, articles) The contents integrated from other sites behave in the same way as on this other site.

These Web sites could collect data on you, use cookies, tracing tools, follow your interactions with these contents if you have an account connected to their Web site.

Statistics and measures of audience

We use Google Analytics and Facebook Pixel.

Your demographic information and behavior are analyzed and collected with these tools for a duration of 8 years.

Use and transmission of your information

Durations of storage of your data

If you leave a comment and its metadata are kept indefinitely. We can thus recognize and automatically approve your input rather than leaving them in the moderation queue.

For users and clients who register on our web site we also store the data on their profile. All users and clients can see, modify or delete their personal information at any time (with the exception of their user name). The website can also see and modify this information.

The rights you have on your data

If you have an account or if you left comments on our website, you can ask for a file containing all the info we have on you, including that data you gave us. You can also ask us to delete all that data, with the exception of data stored for administrative, legal or for safety {security} purposes.

Transmission of your particulars

The comments left by guests to the web site can be verified by means of a automated detection of unwanted comments.

Contact Information

Supplementary information

How we protect your data

We don’t store any information about your payment methods (paypal /credit card, etc).

This information is securely coded by our payment gateways at Paypal.

We keep your main contact information (name / first name / address).

Display of the information to sectors subjected to specific regulations

We only collect information during the validation of order on our online shop.

What we collect and store

During your visit on our web site, we take note of the following data:

  • The products you have purchased and looked at. We use that to help you find the products you have shown interest in
  • Your location, IP address and browser: used to estimate taxes and shipping expenses
  • Your shipping address to be able to send you the products and give you the shipping cost.

We use cookies to follow the contents of the cache tray while you browse our web site.

When you buy on our Web site, we shall ask you to supply information including your name, address of invoicing, address of delivery, e-mail, phone number, payment / credit card and possibly account data such as user name and password. This information will be used for:

  • Sending you information about your account and orders
  • Responding to request including the refunds and complaints
  • Processing payments and fraud prevention
  • Configuring your account
  • conforming with legal obligation, such as taxe calculation
  • Improving our offer
  • Send you promotions and offers if you choose to receive them

We generally store your information for as long as we need it, and we are not legally obliged to keep them. For example, we store the order information 7 years as legally obligated for taxes and accounting. This includes your name, address, e-mail and invoicing and delivery addresses.

We also store your comments or opinions if any.

Which on our team has access to the data

A few members of our team have access to some of your data :

  • your orders: what was bought, when and where it was sent
  • your name, address, email, invoicing and shipping.

This is to help you with any problems that may arise.

What we share with others

Only the members of our team at Invocation have access to your data as well as the company COLLECTIF WEB for Web site maintenance.

Payments

We accept PayPal Payments. When processing payments, data will be transmitted to PayPal, including the information compulsory to running payment, such as the total amount and invoicing.
Please read the paypal policies for more details https://www.paypal.com/us/webapps/mpp/ua/privacy-full